01908 410261
///
Emergency Support

Here’s why you need to automate more

Automation is AMAZING. It has nothing but benefits for your business, including removing boring repetitive tasks that your staff hate doing… increasing overall productivity… and job satisfaction. It can improve customer service too. If you haven’t embraced automation in your business yet, we really should talk. Also inside this month: Why your executives might be […]

The business owner’s complete guide to phishing

Chances are you know about phishing. It’s where someone sends you a fake email pretending to be someone else. They’re hoping you’ll click a bad link or download a dangerous attachment. It’s one of the biggest kinds of cybercrime. But do you know what the red flags are?

How to control all those notifications…

We totally related to this article. Are you living in notification hell? The trick to being more productive in your business is reducing notifications #TooManyNotifications

Key business security recommendations and best practices

Keep up to date with key business security recommendations and best practices for your IT infrastructure No-one likes spam. It’s not just a pain (and a security risk) in your inbox. It also chews up your team’s time dealing with it. There’s a guide in this month’s newsletter to stop your business’s email messages ending up […]

How to get the perfect video call setup, whatever your budget

Have you noticed how hybrid and remote workers fall into one of two categories when it comes to video calling?  The first group are those who use the built-in webcam on their laptop. They usually look like they’re sitting in a dark room, and their background is full of distractions. The second group are more […]

Hybrid Working: Hate it or rate it?

How do you feel about hybrid working, the mix of working remotely and in the office? Working from home has a very specific effect on your team’s productivity – and we reveal all in this month’s newsletter. Also inside this month: The Meta Business Suite has some cool business promotional tools There’s a new notifications […]

The biggest security threat to your business is on your payroll

Revealed: Look at the real cost of insider attacks – and how to prevent them The chance of your business’s data being breached by an inside attack is high. Most inside attacks are accidental. A well-meaning employee clicks on a bad link by mistake. But there are some attacks caused by malicious attackers, deliberately looking […]

Two thirds of people working remotely are using faulty devices

Keep up to date with key business security recommendations and best practices for your IT infrastructure Did you know two thirds of people working remotely are using faulty devices. And you won’t believe the main reason why… all is revealed in this month’s cover story. Also inside this month: The vermin malware you really don’t […]

The business owner’s briefing: Reduce the burden on your brain

Guide Image June 22

How to  focus more, be interrupted less… and get more done. As a business owner your cognitive load can really be overwhelming, daunting and even unmanageable at times. Not only do you have your own work to think about, but your focus often has to be split between that and what your people need from […]

Productivity Tools: What’s Next?

The development of the world’s productivity software has been amazing over the last couple of years. In our lead story this month, we ask you the simple question: If you could wave a magic wand, what application would you like to see to make your business better? Also inside this month: An app that makes […]

Digital Transformation for your Business

Who is guiding your digital IT transformation As an ambitious business owner, you’re always looking for new ways to help your business develop, improve and grow, no matter how successful it already is. You’ll also want to improve the experience for your customers. And of course, you’ll be aware that your IT infrastructure plays a […]

33% of UK employees are more likely to accept a job that includes MAC devices!

Keep up to date with key business security recommendations and best practices for your IT infrastructure Are you even reading this correctly? 33% of UK employees are more likely to accept a job that includes MAC devices! Interesting, it rises to 49% with younger workers. Also inside this month:  Why do they say that the […]

Your Essential Cloud Migration Strategy Checklist

A migration is a big complicated, time-consuming thing. And it definitely comes with certain dangers. “I can’t lose any of these files and documents!” “How do we know that everything will be transferred correctly?” These questions are answered after a lot of hard work. But with hard work comes great reward. Let’s talk about Cloud […]

How is your video call etiquette?

How is your video call etiquette? After two solid years on remote meetings and video calls we should know a thing or two about Zoom, Teams and Google Meet. Also in this month’s issue: What’s the technology update on the Global Chip Shortage? Is there a correct way to monitor yourremote workers? Who really needs […]

The 7 KPIs for ROI from IT

How to ensure your business’s spend on IT is an investment, and never an expense No matter what kind of business you run, technology sits at the heart of it today. And it’s going to become more and more important in the future. Big business thinkers see IT as a long-term investment. They understand the […]

The Process of Turning Work into a Game

No matter how fun your workplace, I bet there are dull jobs that have to be done. People can quickly get bored of these jobs and that’s when mistakes creep in. In this month’s cover story we look at gamification – the process of turning work into a game.  Also inside this month:  How Safari protects […]

The security problem of John’s “other” laptop

Is the home working security question still affecting your business? How to keep your business’s data ultra-safe during the Work From Home revolution Working From Home and hybrid working are here to stay. And that means as businesses, we need to get a grip on security in our staff’s homes as much as we do […]

How many businesses are really using a password manager now?

With a new year comes new challenges, new technology and new business solutions. We are helping our partners to stay ahead of the curve. The Power of The Password Manager Let’s focus on Microsoft 365 Have your staff ever been Juice Jacked? Is Hybrid working the new normal for 2022? Why not get in touch […]

Did you get a short break at Christmas?

Even if it was just a few days, that break can give you huge clarity of thinking about where to take your business this year. We call this the January Refresh & Refocus. Let us tell you the two technology areas that will be the most important in 2022. They are Defend and Invest. Defend is about protecting […]

98% of all businesses have experienced at least one breach of their data

Keep up to date with key business security recommendations and best practices for your IT infrastructure A report recently found that a massive 98% of all businesses have experienced at least one breach of their data stored in the cloud, over the past 18 months. What? That’s almost ALL businesses. Did you know… 65% of […]

Are you really paying your IT Support partner enough?

Surprising question? I bet that’s a question you’ve never asked yourself before… But it’s important you do. Because in the world of technology, there’s a definite link between what you pay, and the quality of the service you receive. Picking an IT provider on price alone is a false economy. If you’re paying too little, you’re […]

Are your team still reusing passwords?

This month we are taking a look at some interesting habits that are still affecting business worldwide. How dangerous is it to continue reusing passwords? What are man-in-the-middle cyber attacks? How can you protect your business from them? Why are PC sales at an al time high right now? Competitor focused or cutomer focused? Do […]

It’s a Massive Launch Month!

Don’t Dive Head-First into Windows 11 Without Reading this First Is your PC ready for Windows 11? How can you find out more? If your devices are not ready what can you do? Do you need some expert guidance to audit your Windows 11 panorama?

You must run software updates

Keep up to date with key business security recommendations and best practices for your IT infrastructure No-one likes updating software. Yet keeping all devices up-to-date all the time is one of the most important first lines of data security. It’s a real basic. We explore that in this month’s newsletter. Also inside this month: Have […]

Every Business Will Face A Ransomware Attack

Be prepared:  Sooner or later your business WILL be attacked 5 steps to improve your ransomware resilience Ransomware is the most terrifying data security threat your business has ever faced. Imagine all your staff trying to login one morning. But all of them get a bright red screen saying your data has been locked away, […]

What repeat tasks could you automate?

Are there tasks that you and your team repeat every day? Maybe they can be automated in some way. You’d be surprised how many routine jobs can be automated in some way. We explore that in this month’s newsletter. Also inside this month: Many people use the same three passwords across all their apps and […]

It’s time to switch your IT Partner

If your IT support company is ALWAYS fixing your technology… it’s time to switch Improve profits with your IT partner’s Proactive Problem Prevention Just fixing technology when it breaks is so 2010. These days most businesses prefer an IT partner who proactively prevents problems from happening. If you don’t have this, you really need to […]

Let’s answer those difficult questions about company data

Keep up to date with key business security recommendations and best practices for your IT infrastructure Let’s answer those difficult questions about company data on your staff’s mobile phones Which social media platforms are right for growing your business and how can you use them? Can you really get more done without hiring more people? […]

Let’s talk about the hidden treasures of Microsoft 365

Most businesses get MS 365 just to access Word, Excel, PowerPoint and Teams. And then they discover there are so many other apps included. How many of these hidden gems could improve the productivity of your team? What are these additional 365 tools for? We have chosen 10 apps that might just make a difference […]

Is it time to move to biometrics over passwords?

We continually put together important technology insights to help keep your business safe and productive Is it time to move to biometrics over passwords? How are you helping your team to develop safe online security habits? Are they being trained regularly? Let’s talk about an insider business security strategy to keep your business safe from […]

4 businesses become victims of malware every minute

Keep up to date with key business security recommendations and best practices for your IT infrastructure 4 businesses become victims of malware every minute How can Alexa help you to be more productive The easy way to stop copy and paste being annoying Plus, the usual tech quiz and fun facts…to keep you up-to-date

These are the threats to worry about

An easy to read guide to the 9 most terrifying types of malware All businesses are being targeted by malware, all the time. And it’s estimated there are now one billion pieces of it out there. What is malware? It’s malicious software that’s been designed to do damage to your IT systems, or steal your […]

Award-Winning SentinelOne is an IT Security World Beater

It feels great when you get things right, especially when all your clients reap the rewards. We chose SentinelOne two years ago, and they have recently been named as endpoint security best in the world in the 2021 Gartner Report. Just over two years ago we were searching for the best endpoint protection for our […]

Is working from home really working?

We continually put together important technology insights to help keep your business safe and productive Is working from home really working? Are you and your team aware of the dangers of Deepfakes Office fire! You must read our “what do you save” updates…

Crisis: Your office is on fire

This is something none of us wants to experience. But it does happen. There’s a small fire in your office. No-one is hurt and everyone is safe. But the damage to your workplace is unbelievable. Here’s a good question – if there had been a fire in your office last night, what would you wish […]

Cyber-crime: Your business’s 5 step plan to prepare and protect

Two years ago, two thirds of all organisations reported some type of incident relating to cyber-crime. That’s bound to be higher now because of the fraud opportunities created by the rush to Work From Home. In fact, overall the world economy loses more than $1 trillion to cyber-crime every year. It’s a figure that’s increased […]

Let’s hit back at cyber criminals

Let’s hit back at cyber criminals by training every member of our team to stay safe Smishing is the latest boom in SMS messages for cyber fraud Can we help you to best use your IT budget for this yet? It will no doubt be tight A laptop is stolen every 53 seconds! Is your […]

What are the 7 signs that you really do need a new computer?

The current economic climate is not ideal for spending crazy money on replacing IT hardware across your company. How can you really know where that IT and Communications budget would be best spent? What signs should you look out for when deciding whether to replace or repair your IT hardware? Is it really dangerous for […]

We are still helping local businesses to reduce IT costs

We are still helping local businesses to reduce IT costs… Every person on your team needs cyber security training. Including you! What key change would your business benefit from right now? Ransomware and data breaches are still occurring at an alarming rate, are you safe?

The top 5 questions you could ask us, that we’d love to say ‘YES’ to

Due to the pandemic and the lockdown, hundreds of local businesses have now questioned the quality of the IT support they were receiving. Is it what they really need? Should it be doing more? Much more? Your Cloud Works has been very busy recently talking to local businesses, and onboarding new clients as their trusted […]

Are you looking forward to a productive 2021?

2020: HARDEST YEAR EVER? 2021: NEW POSSIBILITIES? Are you looking forward to a productive 2021? Is it time to talk to an expert and really reduce your IT costs? Call us now What tools should you be providing for your home workers this year?

Your 12 page guide to Productivity in 2021

Would you agree that we need to attack 2021 with positivity? To shake off the memories of 2020, let’s focus on improving sales and profitability? Excellent. We have noticed a great need to help business teams to get more done in less time with the best possible tools. Our new productivity super guide is looking […]

What IT Strategy is Right for your Business in 2021?

Let’s take a closer look at the 5 key areas that need to be addressed in your IT strategy for 2021. Let’s face it, 2020 has been a real struggle, but financially the next couple of years will be all about recovery and business strategy. Have a read through our free December guide and see […]

How can you reduce your IT costs in 2021?

BRAND NEW FORMAT AND MORE FOR OUR READERS How can you reduce your IT costs in 2021? Which simple business technology change will really improve your productivity? When was the last time you actually discussed your IT requirements with an expert?

How would you know about a ransomware attack on your PC?

A ransomware attack is one of the most terrifying things that can happen to your business. It is a Cyber Kidnap using your data! Sadly most people don’t realise is that hackers access your system many days before they launch the attack. It takes time for them to set it up, and prevent your IT Partners […]

When did you last check your business data backup?

BRAND NEW FORMAT AND MORE FOR OUR READERS When did you last check your business data backup? Are all businesses really under the threat of a Cyber Attack? Is it just hype? Why do your office printers also need to be checked and password secure?

The ultimate secret weapon for keeping your business data safe

Cyber Security Awareness training for every member of your team! Of course you should have an IT partner protecting you with a blended security package (blended means getting the right mix of security products that protect you and your staff, without inconveniencing you while you’re trying to work. It’s a balancing act), but your staff […]

Staff Security Awareness Training

INSIDE THIS EDITION OF TECHNOLOGY INSIDER Are your staff really up-to-date with their Security Awareness training? Do you have both long and short term plans ready for your remote staff and their IT requirements? Getting to the “Paperless Office” the right way.

The new normal for business IT

The new normal for business IT, what help do you need? How can you make sure that your team is safe and connected? Internet Connectivity for the new normal. Introducing Cityfibre. Letdown during Lockdown – Top 3 Questions for your IT Supplier

What it’s like to be hacked

Have you ever wondered what it’s like to be hacked? This is the true horror of it. We work with our partners to protect your business against all types of cybercrime.

Improve how you work from home or the office with Microsoft Teams

Unless you’ve been living on another planet, you’ve probably noticed that things have been a little… strange, lately. Covid has changed the way we do pretty much everything. And it looks as though it will be some time before things go back to the way they were. If at all.

New Publication : Email Lockdown

We talk about why Windows 7 will leave your business in the dark ages, helpful Office 365 applications and a bunch of tech tips that you’ll want to know.   Our new book is free to download, get your copy of Email Lockdown

E.07 Cybersecurity 101 – Your Managed Security & Support Provider

Many people have commented that their IT support company are so good that they never seem to need them or hear from them, it all runs smoothly. As with any business to business service provider, yout IT support company charges you for the services and goods that they deliver to you each month. Many years […]

E.06 Cybersecurity 101 – Secure Password Culture

In our first Cybersecurity 101 blog of this series, we asked you for just 97 seconds, which is actually the same time an average hacker needs to crack your average password. Password security is a much more personal theme to discuss around cybersecurity. Your business can pay for firewalls, install top antivirus software and use […]

E.05 Cybersecurity 101 – Multi-Factor Authentication

You have already been using it for years! As Managed Security and Support providers, we have guided many people over the phone this year to set up multi-factor authentication for their different online accounts. I have found the classic scenario many times now, where the client is sick of setting up, creating passwords, checking for […]